Delete Account – Step by Step

• You are signed in to the app.
• Optional: If you have an active subscription, cancel it first in the App Store or Google Play.

1. Open the app.
2. Go to Settings at the top of the dashboard.
3. Scroll down to the Account section.
4. Tap Delete Account.
5. Read the notice and confirm deletion.
6. You will be logged out automatically and your account will be deleted.

• Your account and all associated data are permanently deleted.
• Recovery is not possible.

If you cannot access the app, send your deletion request to [email protected] from your registered email address. Please include the email address linked to your SNUGL account so we can verify the request.

Deletion requests are processed within 30 days.

• Account data such as name, username, email, and login identifiers
• Tracking and health-related data such as feeding, sleep, diapers, growth, milestones, activities, and notes
• Uploaded images and profile-related content
• Other personal data linked to your account in active systems

Personal and health data in active databases is permanently removed within 60 days after account deletion.

• Encrypted backup copies may remain for a limited period as part of disaster recovery and are then removed automatically.
• Billing and transaction data may be retained for up to 6 years where legally required.
• Support communication may be retained for up to 2 years for support and legal traceability.

Make sure you sign in with the correct login method, such as email, Apple, or Google, before attempting deletion.